07c77 Privacy Policy
Your personal information is completely safe with us. Learn in detail here how we collect, store, and protect your data.
Introduction and Purpose
This Privacy Policy ("Policy") governs the management of information between the 07c77 platform ("we", "our") and all its users ("you", "your"). This Policy describes what types of personal information we collect, why we collect it, how we store and use it, and under what circumstances we may share it with third parties.
By using our website or services, you are agreeing to this Privacy Policy. If you disagree with any part of this Policy, please stop using our platform.
1. Details of Information Collected
A Information Provided Directly
This includes information you voluntarily provide during registration, login, or when using our services:
- Full name, date of birth, and nationality
- Email address and account password (encrypted)
- Payment information (bKash, Nagad, Rocket, Upay account numbers)
- Copy of government-issued ID or passport for identity verification (as part of the KYC process)
- Any information provided when contacting customer support
B Automatically Collected Information
When you browse our platform, the following information may be collected automatically:
- IP address and device type
- Browser name and version
- Pages visited and time spent on each
- Cookie and local storage data
- Gaming activity logs (bet amounts, game history)
C Information Received from Third Parties
We may use information received from payment processors or identity verification services. This is used solely for the purpose of verifying your account and ensuring secure transactions.
2. Purposes of Using Information
We use the information collected for the purposes described below:
- Account Management: Completing your registration, login, and account verification, and maintaining security.
- Service Delivery: Ensuring access to gaming, betting, and other platform features.
- Financial Transactions: Processing deposits and withdrawals and preventing fraud.
- Customer Support: Providing prompt resolution of your complaints, questions, or issues.
- Legal Obligations: Complying with applicable laws or directions from regulatory bodies.
- Platform Improvement: Analyzing user experience to improve service quality.
- Communication: Keeping you informed about important updates, policy changes, or relevant offers.
3. Information Sharing Policy
07c77 does not sell, rent, or disclose your personal information to third parties for any commercial purpose. However, specific information may be shared in the limited circumstances below:
- Payment Processors: Necessary information is shared with payment services such as bKash, Nagad, Rocket, and Upay for transaction verification.
- Identity Verification Services: Limited information is shared with approved verification agencies as part of the KYC (Know Your Customer) process.
- Legal Obligations: When required by court order, a lawful request from law enforcement, or other legal requirements.
- Technology Partners: Technology service providers required to operate the platform — who are contractually bound to follow our privacy policy.
In the above cases, third parties are provided only the minimum information necessary to complete the specific task.
4. Cookies and Tracking Technologies
A What Are Cookies?
Cookies are small text files stored in your browser. They help remember your preferences and improve service quality.
B What Types of Cookies Do We Use?
- Essential Cookies: Necessary for login sessions and security.
- Functional Cookies: Remember your language preferences and platform settings.
- Analytical Cookies: Collect data to understand service usage patterns.
You can control or disable cookies at any time through your browser settings. However, disabling certain cookies may cause some platform features to not work properly.
5. Data Security Measures
07c77 adopts industry-standard technical and administrative measures to keep your information secure:
- SSL/TLS Encryption: All data transfers are completed through encrypted channels.
- Password Hashing: Your password is never stored directly; strong hashing algorithms are used.
- Firewall and Anti-Fraud Systems: Layered security measures to prevent unauthorized access and fraud.
- Regular Security Audits: Our systems are audited on a regular basis.
- Restricted Access: Only authorized staff can view your information and they are bound by confidentiality agreements.
6. Data Retention Period
We retain your information only for as long as it is necessary or legally required:
- Account Information: While your account is active and for a specified legal period after account closure.
- Transaction Records: For a defined period in accordance with financial record-keeping regulations.
- KYC Documents: In accordance with applicable regulatory guidelines.
- Customer Support Communications: For a reasonable period after the issue is resolved.
Once the specified period ends, we securely delete or anonymize your information.
7. Your Rights
You have the following rights regarding your personal information:
- Right to Access: You may request to know what information we hold about you.
- Right to Correction: You may request correction of inaccurate or outdated information.
- Right to Erasure: In certain circumstances, you may request deletion of your information (where there is no legal obligation to retain it).
- Right to Restrict Processing: In specific cases, you may request that the use of your information be limited.
- Right to Object: You may object to the use of your information for marketing or other purposes.
- Right to Portability: You may request certain information in a structured format.
To exercise these rights, contact us at: [email protected]. We will process your request within a reasonable time.
8. Protection of Minors' Information
07c77 is a platform exclusively for individuals aged 21 and above. We never knowingly collect information from minors.
If we learn that a person under the age of 21 has created an account, we will immediately close that account and delete all associated information. If you believe a minor is using our platform, please let us know.
9. Changes to the Policy
07c77 reserves the right to amend or update this Privacy Policy as needed. For any significant changes, we will:
- Publish the new version on this page and note the update date at the top of the page.
- Send a notification to your registered email address.
- We may display a temporary notice on the platform about the changes when you log in.
Continuing to use the platform after changes will be considered as your agreement to the revised policy. We therefore recommend reviewing this page regularly.
10. Contact and Complaints
If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:
- Email: [email protected]
- Live Chat: 24/7 support available in Bengali
We take any request or complaint related to your privacy with the highest importance and endeavor to respond within a reasonable time.